Never worry about returns and refunds again.
AI-powered returns. Seel covers the cost, handles the logistics, and reduces your support burden.
Boost customer confidence at checkout with clear, trustworthy protection options.
Improve conversion and retention by reducing post-purchase anxiety.
Reduce operational load with streamlined, guided claims flows.
How It Works
A premium post-purchase experience at no cost for merchants.
Step 1
Just add Seel at checkout.
Shoppers can opt into Seel's coverage with one click at checkout.
Step 2
We handle the rest.
Returns and refunds for any reason—Seel covers the cost, handles the logistics, and eliminates your support burden.
Step 3
Watch your business grow.
Merchants using Seel recover revenue once lost to returns, increase average order value, and enhance customer loyalty with more repeat purchases.
Solutions
Tailored to your policy.
Expanded for your shoppers.
Shoppers enjoy comprehensive refunds and returns for any reason, from second thoughts to product issues, making it easy to buy with confidence.
Powered by AI
Agentic post-purchase experience.
A concierge for every shopper.
Seel provides every shopper with an AI-powered concierge that instantly helps return, replace, and resolve issues.
Agentic return and refunds.
Shoppers return items and receive refunds directly through Seel with just one-click, speeding up the process and easing the workload for your team.
24/7 instant support.
Seel's agentic shopping assistant answers questions instantly, cutting your customer support volume.
Leadership Team
Zack Peng
Holds dual degrees in Philosophy and Physics from UNC Chapel Hill. Formerly worked at AI company Orbital Insight. Named to Forbes 30 Under 30 in the U.S.
Paul Samson
Over 20 years of experience in global risk management. Former Global VP of Atlantic Insurance.
Contact Us
Get in touch with our team to learn more about how Seel can help your business.